Joe Skupinsky

Guides and Surveys at a glance:
⚡ Smarter timing that recognizes user context
🛡️ Built-in protections against message fatigue
✨ Multiple form factors, from subtle tooltips to full guides
😍 Automatic measurement of user engagement or annoyance

CommandBar is now Command AI. - Nudge Platform — AI-assisted nudges, hints, and messages to guide users in a personalized ways that don’t annoy them. - AI Agent — an AI chat agent that can answer user questions, perform actions for them, and co-browse.

Native versions of CommandBar’s non-annoying user assistance tools, for mobile web, iOS, and Android apps. Give users an AI copilot to answer their questions, nudge to leave a 5⭐️ review after a magic moment, and access helpful content without leaving the app.

Copilot is an embedded user assistant (yes, AI-powered) that can answer user questions, trigger in-product walkthroughs on the fly, and even complete actions for your users. It can be configured without code for any product.

Magic tour links let anyone on your team, in any role, create personalized in-product tours that you can share with a link. Create red-carpet-walkthroughs for sales prospects, embed tours in empty states, share them when a user writes into support, and more.