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Just launched your product? I have saved my SaaS clients $600,000 in support costs over the last four years by building plain-English help centers and knowledge bases, simplifying their products for end users, and reducing the number of agents they hired. My work: ✅ HQplus.io from Union Square Hospitality Group – Built the help center for their internal learning platform ✅ TrustName.com – Wrote 200+ KB articles for the domain registrar, slashing support tickets by 66% ✅ ExpiredDomains.com – Created a help center for the domain marketplace, cutting customer queries by 50% ✅ Shopify.com Tools – Created 560 FAQ articles helping merchants learn how to use their new tools Don’t spend to gauge my skills. I'll create the first piece for free. Shoot me a DM or email me
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