Justin Dorfman

Community debt is real. It is where you prioritize community activities that will later impact the community experience in the future in a negative way. Generally speaking, it prioritizes community scale over quality of growth. To reduce community debt think about the things you can proactively tidy up. Here are some ideas. - members - events - email lists - conversations - content - channels - processes - automation - values - community activities - onboarding - leaving/graduation - staff Smiling face with open mouth and cold sweat - tools - data - KPIs / metrics - volunteers - landing/marketing pages - rules & coc What else?