About
An Engineer by choice. Experience ranging from working at the largest conglomerates of India to building up highly scalable e-commerce, sports, service provider & business platforms to developing a world class communication infrastructure. At Sariska, we have developed simple, coherent, efficient & endless-scalable communication solutions for Conferencing, Live-streaming & Interactivity. If you want to amplify reach, improve user retention & enhance performance massively with minimising cost- LET's CONNECT.
Forums
Looking for tips on writing an effective User Product Journey
I am looking for tips on writing an effective User Product Journey, any links or resources are welcome!
How can co-browsing be used in e-commerce, customer support, or travel industries?
We are soon launching a co-browsing product aimed to add a new dimension to collaboration over the internet. Here are the possible benefits we see for our tool our there in specific industries. E-commerce: Co-browsing can be used to enhance the customer shopping experience by allowing agents to guide customers through the website, answer their queries, and suggest products that match their needs. Co-browsing also enables agents to help customers complete transactions by filling in forms, selecting items, and navigating the checkout process together.
Customer support: Co-browsing is an effective tool for providing remote support to customers who require technical assistance. Agents can take control of the customer's browser and guide them through the troubleshooting process, helping to resolve issues more quickly and effectively. Travel websites: Co-browsing can be used to assist customers in planning their travel itineraries. Agents can guide customers through the booking process, suggest hotels, flights, and activities, and help them make informed decisions based on their needs and preferences. If you'd like to give our tool a try, you can try our beta version here https://chrome.google.com/websto...