![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Attio](https://ph-files.imgix.net/72715678-223b-481f-af5d-1f2b669f127e.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![This T-Shirt Company Does Not Exist](https://ph-files.imgix.net/eda224f7-1ae7-4c03-aac3-832b026087ee.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
The Beginner’s Guide to Real-Time Sales walks you through the fundamentals of implementing a real-time experience in three simple steps: acquire, qualify and convert. It offers tips on how you can define your ideal customer, what data you should be collecting and how to navigate your live chat conversations.
![The Beginner’s Guide to Real-Time Sales](https://ph-files.imgix.net/577a4364-352e-4ee9-abd9-367f926d660f.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
So, you’ve figured out how to attract a bunch of traffic to your website — nice job!
Now comes the tricky part: sorting through all of that traffic to honing in on those that are actually interested in buying your product.
The 21st Century Guide to Lead Qualification is our guide to help you talk to your most valuable website visitors.
![The 21st Century Guide to Lead Qualification](https://ph-files.imgix.net/6c8d3b82-631b-4f26-bad0-63b0e58a4dda.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![High Growth Handbook](https://ph-files.imgix.net/7f0a5914-dcaa-4c6a-bc2d-7b8328c6fa14.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.
![The Growth Handbook](https://ph-files.imgix.net/e3e15037-c93b-4942-ba76-182930b2f0ec.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Getting marketing right is one of the toughest challenges facing startups today. Check out our all-new print and audio versions of Intercom on Marketing to hear how we waded through the noise and you can too.
![Intercom on Marketing](https://ph-files.imgix.net/d78974ab-42f9-4862-8351-b63068e815dc.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.
![The Customer Retention Starter Kit](https://ph-files.imgix.net/2e746298-3075-4b19-811b-9b6cbde0fcc6.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Learn best practices for targeting the right customers, crafting the perfect message and speeding up your sales cycle with proactive live chat messages.
![An Intercom guide to live chat for sales](https://ph-files.imgix.net/b51bc7dc-3390-4f70-a13d-7f7d9be34e5e.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Intercom on Marketing is packed with ideas, suggestions and lessons from across the entire spectrum of marketing, from messaging to monetization, that we learned over the last 6 years, as we grew from 0 to over 20,000 customers.
![Intercom on Marketing](https://ph-files.imgix.net/c9fd25b1-0db3-4410-ab9d-5283011020d3.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Customer engagement is the key to happier, more active users of your product. This book provides actionable messaging strategies to help you drastically improve customer engagement and grow your business.
![Intercom on Customer Engagement](https://ph-files.imgix.net/f0e1f426-4346-45b8-82ae-31e1f26e3aa2.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Intercom on Starting Up](https://ph-files.imgix.net/657ddfb3-c3ee-43ff-b1b1-9987abb3b256.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Inside Intercom – Scott Belsky on your product's first mile](https://ph-files.imgix.net/d9baedb8-8857-4956-af14-4861e1834ff9.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Inside Intercom – Samuel Hulick on building better onboarding](https://ph-files.imgix.net/9487f5cf-9778-4714-bca2-1cb0796f42fb.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Intercom on Onboarding](https://ph-files.imgix.net/dbcff021-4d1b-451f-a86b-4ec63c4b3a9a.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Geoffrey Keating](https://ph-avatars.imgix.net/342280/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Inside Intercom - Paul Adams](https://ph-files.imgix.net/0c9aa8e0-543b-4ba7-8b63-9989c8938ac1.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)