Fraser B

Something I don’t see people talk about often is when you go back home. I’ve been outside of my own country for 15 years and feel like a foreigner when I go back 😂

Dynamic Time Management by Simon Phillips. I got stuck with trying to balance between family life and a few different projects. It’s very insightful.

Personally I think new products will always win (for most people.) User’s tend to have shiny object syndrome and like trying out different things. This can be overcome with the right budget. But if you’re not the top 10 in your niche, new products can be more cost effective. I have a free tool section on one of my products and when these tools get traction, I build it as its own product.

Like everything here, it depends on the purpose of your launch. Wanting a product hunt badge for social proof? Post anywhere product hunt users are. If you want to gain new users/customers, then post where your target audience is.

From my experience it depends on the business size. Most companies (80+ employees) I’ve had dealings with tended to have some custom solution in Australia. These have been outdated systems that are slowly showing their age. I’ve seen many of them moving towards cloud based services such as Hubspot or Zendesk.

I offer account credit in exchange for taking a quick survey. If the survey responses are higher than 70% the final page will ask for a testimonial and provide relevant links. If it’s below 70% I ensure we can fix concerns the customer has before leaving a review. Probably get more drop off on the process but it leaves us with great reviews.

I’ve used the AnyDesk app on my ipad to access my computer so I can manage some server settings. It definitely wasn’t an enjoyable experience, but it helped me achieve what I needed to do.

From the UK originally , my current business is based in Malaysia and I will be launching my new product from Singapore. What about yourself?

Yes, it’s definitely a time saver. Great so I don’t have to waste paper and printer ink. Unless it’s my accountant however, they won’t even accept scans 🤷‍♂️only physical documents.

Generally I’ll only engage with people who have a streak. It shows their commitment to the platform. Im happy to support people who stick around and give back to the community. Im sure you’ve seen many people come and engage for 1 week, launch and then leave.

Personally I prefer b2b. Around 60% of our new customers come through cold outreach. Yes there are regulations when contacting other businesses, but nowhere near the level of restrictions as b2c.

It really depends on the context. If I feel it’s some random message they generated to create engagement, I’ll ignore it. If I get the feeling they did some heavy prompting to help them articulate their point, I’ll reply. While it’s easy to dismiss stuff as spam, some people use it as a tool to communicate in a second language.

Hey Jared, congrats on the launch! As you gain traffic I’m sure you will get inundated with requests. I think a beneficial feature for both you and the user would be to track current requests, allowing users to upvote ones they want listed.

Cold email is one of my favourite channels. It’s easy to stand out when you actually do it correctly. Fortunately for us, many people think a personalised first name and pasted copy isn’t spam. We only target people who are a fit for our product. Each person has a custom landing page that is super personalised to them.

Freedom to work twice as much with more uncertainty 😅

Both in their own right. If you have long term goals then a great product will eventually market itself. If it has a short lifespan or you need to be quick to market then great marketing.

Hey Franyer, congrats on the launch! A few questions: Can clients download their invoices? If so, any plans for a client portal to download previous invoices?

Congratulations! If they reach out to you, do you get better terms than the 70/30? I’m not sure I could stomach it 😅

Whether you think you can, or you think you cant - you’re right. Henry Ford

Thanks for the insight Asrul. As it gets traction, it would be interesting to hear an update how many users you acquire from chrome.