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Faisal Khushnood
started a discussion
Open Source Or Whitelable Customer Support Chat
Hi,
We are a ride-hailing company, bike taxi.
Looking for customer support chat solutions for our apps.
Instead of opting for tools like Zendesk or Live chat, we are looking for an open-source or white label code, so we can build upon it.
Can you pls suggest something? (Ideally, something that Uber, Gojek, Grab, Doordash uses)
Main Features we want:
- Audio or Voice message
- Urdu Text
-...
Faisal Khushnood
left a comment
Can this be integrated into the app?
100% of chats are initiated via our apps, and most conversation is in Urdu text or Voice message. The voice message is a key feature for us.
Cohere Chime
Let customers call you with one click and zero setup.
Faisal Khushnood
started a discussion
Looking for a Chat tool
A chat tool that allows sending 'Voice Message' within the chat. I am unable to find this feature in tools like Zendesk, Livechat, Intercom