Badges

Forums
What's the most clever apparel store you've seen?
I recently learned about a simple integration between Gumroad and Printful that makes it super easy to set up apparel stores. Would love to know if you've seen any clever marketing or sales tactics for small clothing brands that I could use as case studies?
Keys to set up a customer sucess strategy when launching a product
Hi everyone I noted the following points when it comes to create a customer support strategy. Did I forget anything? Any ideas will be useful 1) Choose support channels (email, chat, tickets, phone, ...) 2) Define availability (ex: Mon to Fri, from 9am to 5pm EST) 3) Define max answer time to users/clients (ex: within 24 hours) 4) Write automated messages (ex: "We created a ticket for you. Our team will be back to you under 24 hours.") 5) Choose a way to display how to contact support in your app (ex: a new tab or a chat widget) 6) Set up a process to gather feedback and write documentation accordingly Thanks!