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Carol Moh
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What's your focus for this week?
I'll go first! Focusing on user research and planning for our next launch in the coming months!
Carol Moh
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We also have in-app onboarding and also have tutorials on our website and community spaces (like discord).
Also have a series of emails set at a cadence that doesn't overwhelm showcasing key features that helps your target user get their jobs done is key for user stickiness and conversion (if on a free trial for example)
How do you ensure smooth onboarding for new users in your SaaS?
AnnaHo
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Carol Moh
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@istiakahmad massive congrats to you and the team for launching Lancepilot! ๐ Love how simple and easy to use the UI is, as sometimes it can be a bit overwhelming.
It would be great to have a library of templates for users to access in the future. I couldn't see the template details clearly (I would love a more high-res image or one that can zoom in on the website), but with AI-assisted...
Lancepilot
Run WhatsApp marketing campaign, tracking, scheduling & CRM
Carol Moh
left a comment
Congrats on the launch @stylar_max - I really like how you can transform art from 2D to 3D! I have no 3D modeling skills but love 3D images, so this appeals to me!
AI Photo Filter by Stylar
The best image-to-image style transfer
Carol Moh
started a discussion
Took a little break from PH (unintentionally!) - anyone else find it difficult to get back into it?
I think post-launch, I was feeling a little PH burnout (which I hear is not uncommon) as the months-long build-up and launch day were fairly intense.
However, now I check in from time to time, but it's become harder to get back into the rhythm I once had.
Any suggestions on how to get my PH groove back?
Carol Moh
started a discussion
Would love to connect with PH members involved with customer education and onboarding! ๐
I would love to connect with community members who are involved with user adoption, onboarding, and education for their products.
It's an area I'm starting to look closely into, and I thought where better to start than with the PH community!
If you are open to connecting please add me on LinkedIn or drop your LinkedIn profile below, and I'll connect with...
Carol Moh
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Great post, and also lots of useful comments!
The other big and important point is consistency
Communities take time and effort with consistent nurturing - it can be hard, and at the beginning with low engagement, which can feel discouraging.
But showing up consistently engaging with whoever is part of your community and as @thebigk said making users feel welcomed will go a long way!
First 3 steps to building a community
TheBigK
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Carol Moh
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I just had a two week total shutdown and it was amazing lol
When was the last time you had a day off?
Business Marketing with Nika
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Carol Moh
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Wishing you lots of luck!
Product of the week ๐ฅโ๏ธ your support needed!
Philipp Jackson
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Carol Moh
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Congrats on a great launch @maxcameron - could this be useful for us @janie_baek when we do our customer interviews?
fforward.ai
Copilot for customer interviews
Carol Moh
left a comment
Congrats on launching @ffffilipp - OMMT club is such a great concept for a community that had roots from physical meet ups!
I remember my dad used to go to car meet-ups to chat/share stories with other owners and see all the cars.
Well done for such a successful launch and excited to see how the community evolves! ๐
OMMT
Vehicle owners club app with awesome collectible cards
Carol Moh
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Extroverted but definitely with introverted tendencies!
The extroverted side of me bounces of people, gains energy from others, and likes to meet people. Useful when doing webinars, community building, and dealing with influencers/agencies.
The introverted side of me loves to shut away and not talk to anyone or do anything for literally an entire weekend lol. Sometimes I just like the quiet...
Are you an introvert or an extrovert? Does it help in your work?
Ghost Kitty
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Carol Moh
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Wishing you the best of luck! Have supported and voted for REI Litics ๐
๐LAUNCH DAY๐ After supporting 328 launches, today I ask for some love and support my PH family!
Slim Geransar
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Carol Moh
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Congrats on launching Slim! ๐
Real estate investing feels so intimidating but having something REI Litics def breaks things down a lot easier and also the UI feels nice and clean!
Are you thinking of opening up to Europe and Asia in the future?
REI Litics
Residential real estate investing simplified
Carol Moh
left a comment
Congrats on the launch team! I really love the concept of Belly Buddy and excited itโs finally time for you guys to launch. It goes on step further than all the other food intake apps and actually look at symptoms associated! ๐
Belly Buddy
Identify food you eat that are linked to digestive issues
Carol Moh
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Agree with this for sure! Having just completed a launch this week, I really tried to make my messages personalized and actually have a conversation with the people I asked to support our launch. I also made sure to thank everyone who let me know they supported!
The way of asking support from community members
Khagani Bayramov
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Carol Moh
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Ahh, it is so easy to do, but what an achievement to get to 270 days in the first place!
When I first lost my high streak, I was like, oh nooo, but then actually I was like, meh ok, well, I will just come into PH anyways, and if I build it back up, then great.
Like you said, it doesn't really add much value in the grand scheme of things. It's just people celebrate it as it's an achievement...
Lost my 270 days streak ๐
Ni๐i
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Carol Moh
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For us, LinkedIn was instrumental in our launch!
LinkedIn vs. Twitter: which one do you prefer for your launch strategy?
Alessio Boost Software Agency
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Carol Moh
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Looking forward to it! You have been helping all of us out with our launched, so will be there to support ๐ช
Knock knock..whoโs there?
Slim Geransar
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