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Axel Brooks
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The biggest challenge is balancing timely responses with maintaining consistent, high quality support across multiple channels.
What's your biggest challenge in managing online customer support?
Adnan Kharboutli
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Axel Brooks
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The most important capability of AI agents is their ability to understand and process natural language.
What's the most important capability of AI agents?
Kisson Lin
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Axel Brooks
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I believe a mix of all approaches works best.
How Do You Create Discussions on PH? 🤔
Hamza Afzal Butt
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Axel Brooks
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AI can assist in storytelling by generating context, but it can't fully replicate authentic storytelling. Human creativity, emotions, and experiences are key to connecting with audiences on a deeper level, which AI can't Entirely replicate.
Do you think AI can replicate authentic storytelling in marketing? Why or why not?
Austin Armstrong
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Axel Brooks
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I am excited about the rise of generation AI, which creates realistic context like text, image, and video, transforming industries like entertainment and healthcare.
What’s one emerging trend in AI that excites you?
Emily Hernandez
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Axel Brooks
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I would recommend using a take Management tool like Trello or Todoist.
What’s one tool or resource you would recommend to everyone here?
Benjamin Lee
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