Ava Perez

I've seen the disconnect between Product and Sales firsthand. This could really help bridge that. 🚀

To have more time with my family :)

AI chatbots are already making an impact in e-commerce, helping with customer service and personalization.

Building good support requires understanding customer needs, creating thorough documentation, offering various channels of support, and using tools like Zendesk for ticketing or Intercom for live chat.

I've learned alot. Thanks

Start by deeply understanding your audience - their habits, preferences, and pain points. Then, tailor your message and choose the right channels.

Started as a junior dev, then took the startup plunge. Taught me a lot about resilience and the need for constant learning.

Totally. A mentor can offer insightful advice, networking opportunities, and other essential resources. Additionally, they've probably already committed the errors you're about to commit. Discover from them.

initial hour? That's definitely coffee and a brisk jog. makes the heart beat faster. After that, it's time to triage emails, catch up on Slack, and browse Product Hunt.

Trello, hands down. Keeps all my tasks and team's tasks organized. The visualization of progress and blockers just works great.

Lots of great options out there! For simplicity and ease, Freshbooks or Quickbooks often get the nod.