Work
Marketing
Badges
Gemologist
Tastemaker
Gone streaking
Gone streaking 5
Forums
Why Getting Quality Feedback is So Hard (and How We're Trying to Solve It)
After launching our app, we realized something: getting honest, actionable feedback is incredibly difficult.
The problems we encountered:
Friends are too nice to be brutally honest
Casual users rarely take time to give detailed feedback
Analytics tell you WHAT is happening, but not WHY
Traditional surveys have terrible response rates
What we learned: