Amna Irshad

Working in a community filled with fans and brand advocates could be an excellent way to get your product out there! The problem is, that everyone who has tried knows that the process takes a lot of work, planning, and creativity Launching a new product is already quite challenging, and building a community in parallel seems like an ambitious move. How well do you think building a community around a product works? If you have already tried it, how did it go?

I have been active in the community for 2 months and 2 days ago I noticed my followers count, I have never paid attention to it, I mostly paid attention to the karma points. I post a few discussions a week and reply to a lot of threads so that is no problem. So how do you get new followers?

You're trying out a new product and need some help, so you turn to the company's help center. Do you look for how-to videos or written instructions?