Alex Shilin

I used Macbook and Windows interchangeably. So, I can say what it feels like going back and forth between them. In overall experience Macbook is my current choice. However, about 3 years ago after many years on Mac I moved to Windows BUT I got it on a top spec Asus Zenbook which at the time (pre M Mac cpu) had better screen and CPU. It was a bit more expensive than top spec Macbook at the time....

Almost all is organic. Small caveat - I treat paid is when I pay. e.g. Google Ads however, it may cost you more, at least in your own time, if you focus on organic only. Outbound is still valuable activity if you know what you need. At the early stages of product development (assuming indie venture has one) you might ask for advice, tips and different kind of help. However, if you already tuned...

hi Simay, if one want to build something useful one should listen to users. It sounds obvious but in B2B sales led companies it hardly happens. You can capture all unstructured feedback and analyse manually or use a tool (especially if you have too much data to analyse) to avoid sampling and bias problems. I use our own tool ferilla.com to process ALL feedback including video/web interviews....

KPIs are different for different businesses as they are linked to business models. Once you identify the top 1 or 3 KPIs, live by them! many companies like to measure as much as they can. I've seen as many as 20 for each department. Make sure you keep an eye on those that are most important and don't get distracted. If you change the way you measure them, record the reasons for changing it....

MRR, Churn, Active Users. I find LTV/CLV to be debatable e.g. do you predict their life-time or look at historical figures. In growing businesses historical figures don't always paint the right picture. I like CAC, and would add it to #4, just need to keep consistency in measuring it. e.g. Do you include Customer Success cost into it? Or only Acquisition Sales & Marketing? Marketing ALL...

What is the actual concern? In general, productivity is higher than in the office. How many times did you see people unable to find a place/booth for a call in an office? Most meetings are remote. There is also less distraction when working remote. However, if an employee doesn't have a dedicated space to work or distracted by family members, then one should consider working from the office. In...

1. Corporations have very slow decision making process 2. Corporations often provide better training (gain knowledge) 3. Startups have less BS 4. Startups let you practice and learn on you feet (gain skills)

I wish I can simply mention another app I'm using and the current app would get data and context by itself through API or not (aka self integration apps). I find biggest limitation of inbuilt AI is missing all other items for consideration. Microsoft Co-Pilot is trying to solve the problem with the corporate data in your OneDrive and Emails (Microsoft universe) but there are so many other tools...

Be grateful for xyz? and name few things in place of xyz. Works in most cases. Switch on the light. Have a cup of coffee. Do the first thing on your to do list.

Keep it cool. You have done what it takes to get there. Good luck!

https://ferilla.com - helps you build the product users need

UI is good. Copy doesn't say what is it for... what problem does it solve and for who? It talks about functionality. A visitor only start to get a glimpse of sense of what to do with it when get to customers quotes (if one would scroll down and want to figure it out). Think of your customers, what problem does it solve for them? Or what problem did you have that prompted you to create this...

@dzaitzow are you considering or had experience with Partnerships e.g. co-sell or marketplace placements?

High-Velocity Digital Marketing by Steven Kahan - no BS modern marketing. Most examples are from B2B high value sales product companies. However, principles are priceless! Finished about 20% and can't wait to read next page.

Congratulations! Very good app. You might consider adding custom domain support to your paid version.

All of them are important. If all is working well, would you still want them to contact Customer Support? If not, then, Time to Resolve (TTR) is one of the key metrics.

Upvotes gets you higher. Comments give you an opportunity to learn and maybe even an insight that can help you to improve. So, the Upvotes are valuable but passive the Comments are valuable and active. "Upvotes AND Comments" 😉

Good stats. I thought the percentage of views with no sound is even higher. Thank you for sharing. There is a whole new direction in marketing of providing content to audience without ability to track and to do accurate attribution. People don't click but still consume.