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Tastemaker

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Do people know what they want, or should we create products that we want?
When designing a product, should we heavily lean toward user feedback or create products that we truly believe will work? Henry Ford famously once said, "If I had asked people what they wanted, they would have said faster horses". What's your take, makers?
What cooking related tools have you picked up since quarantine started?
Any tools online or off! Recipe websites, organizer apps, meal prep container I just bought avocado storage and a fancy asparagus peeler