HORRIBLE CUSTOMER SERVICE - BEWARE
Iām not the first one leaving reviews saying that they take your money and donāt issue refunds even when you explain and have proof of not using the app!
The terms and conditions are tiny, no one reads them! I purchased a promotion for 3 months, I used it for a few days and never again because I didnāt like it. And since the app doesnāt say that the subscription is automatically renewed I didnāt even know that I was going to get charged again. They donāt even have an option to cancel de subscription from the app!
I emailed support explaining this, also that I havenāt been using the app nor do I want to use it again and requested a full refund, which they denied. After insisting they offered a 25% refund. If they would be honest theyād give a full refund!!! Especially when seeing that I havenāt been using the app.
