Wing Assistant reviews
A new kind of assistant that never says "I don’t understand"
•131 reviews•54 followers
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54 followers
One of the worst companies I've ever done business with. Our new start-up paid Wing a "deposit" after being promised a Social Media Assistant within 2-4 weeks of onboarding call. Our entire start-up production schedule was setup based on the 2-4 week Wing promise. Wing stood us up TWICE on our initial onboarding call, with an automated "email apology" within minutes after the calls were scheduled. The email apologies were obviously automated since we also received the EXACT SAME APOLOGY MESSAGE minutes later, addressed to someone else, in our email address "by mistake". TEN WEEKS AFTER eventual onboarding call, we emailed Wing for status with no response from Wing. After being ignored, emailed Wing a week later to cancel as our production schedule was now way behind, and also requested refund of our "deposit". Wing rep responded and offered to "expedite" our assistant, (expediate? after waiting TEN weeks? really?). Wing rep also stated there are no refunds but "he would see what he could do about our refund". (eyeroll). We never received a refund on our deposit, nor a Wing Assistant, wasting our time and money. Furthermore, we lost several weeks of production blindly waiting on Wing. The arrogance of Wing to take money and not provide any services makes me happy that I didn't go any further with them.
Immensely happy I found Wing!! My life has changed for the better 😊
My experience with Wing so far is great. They answer in a timely manner and help increase effectiveness and organization.
