User Insights is a platform for getting real user feedback on, well, anything. Have our testers evaluate your landing page, checkout flow, product onboarding sequence, competitors, product descriptions... you get the idea. You get 5+ minute videos with narration, context, and actionable feedback within hours, not days.

Hey Producthunters, I’m one of the founders of this thing. I’ve launched a ton of things and failed at most of them. I built this for myself and people like me. People who want actionable ideas in hours, not days. Remote user testing isn't new. Not by a long shot. There are large, entrenched companies serving massive clients up on the biggest hill on the biggest side of town. So we didn't build a remote user feedback service. We didn't even niche down and build a remote usability / UX testing service (though we probably could have). We built a platform for insights on any facet of your business. Remote user sessions are for big companies. The type of companies that do survey groups and massive multi-million dollar replatforming projects. What we sat down to do is build a service for the rest of us. People without a PH.D in survey analysis or psychographic segmentation, but with a website, a vision and a whole lot of grit. We set out to build something that can help you create more user friendly websites. We believe in user centric products. Over our careers, the best converting products have been those that most closely align with their users goals. If you've never done something like this, I recommend picking up a 5 pack. If you're used to traditional marketing modalities, you're probably thinking you need hundreds, maybe thousands of these. I am pretty confident that 5 videos can find about 80-90% of your core issues and give you a nice, heaping stack of things to look at a little closer. Protip: I particularly like the landing page test or the competitor analysis test for first time users.

@terrygseo congrats on the launch, how do you guys fare against usertesting, other crowdsourced testing products, do you focus more on UX aspects?

@gannisk Thank you! Well, I'd say those services aren't even competitors really. They're fully robust remote user testing platforms. That's not what we do. We're built for specific use cases and specific types of feedback. I like to think of it like, if you currently use hotjar, crazyegg, clicktale etc, and seen the recordings - that is the what, and we offer the why. The other side of the story :)

User testing is really fun and can earn you a little extra money. I have been using a different company for years and I am happy to see User Insights is here to use as well.

Pros:

Great way to get a few extra dollars by being a tester. It's also fun to see sites and products that you might not be familiar with.

Cons:

If you're a tester there might be no tests on your dashboard for quite a while.

well worth using

Pros:

Solid product and great dev team

Cons:

none whatsoever

User Insights

Get real user feedback on, well, anything.

Get real user feedback on, well, anything.

User Insights

Get real user feedback on, well, anything.

Get real user feedback on, well, anything.

Do you use User Insights?

Do you use User Insights?

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