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By far the best journey management tool out there. Great UI, A.I. + many templates to get teams started instantly and all the intergrations to connect it into existing workflows. This is a gamechanger for any large organisation that want to move faster and become truly customer centric.
Absolutely the most scalable solution for customer journey mapping and management. TheyDo is an incredibly compelling platform: centralizing & standardizing customer journeys, unifying problem discovery, solution discovery, and solution delivery workflows, and linking journeys with relevant data to prioritize high-priority initiatives.
Only product out there that brings qual and quant data into a one source of truth scalable journey hierarchy
Working with TheyDo has been one of the most impactful experiences ever. As a UX Designer, I've always been a huge advocate of adopting a customer-centric mindset within the organization of my clients. Running a Design Thinking project is tons of fun. But it's not something that should happen on a project basis. TheyDo empowered me with a way of working that helps organizations to centralize their Customer Journey Mapping and use it as a springboard for customer-centricity. The tool is easy to understand and simple to use.
