The Ultimate Guide to Chatbots is a follow-up to the article I wrote a couple weeks ago:
https://medium.muz.li/the-ultima...
The book will include chapters on:
1. The Power of Chatbots
2. Why Chatbots are so Disruptive
3. Signifiers and Affordances
4. Personifying Chatbots
5. Psycholinguistics and Writing for Chatbots
6. Designing the Conversation
7. When Bots go Bad
8. Bringing Bots to Life
9. Setting Up and Interpreting Analytics
10. The Future of Chatbots
As well as references and resources for you to move forward with building the best bot possible.
Automating Humanity