Awful site full of bullies! They trigger you and ban you for no reason. When you complain in email on bad moderátor, they ban you permanently on that device. After being banned permanently, you have to pay in order to connect in chat again. Lady on email said that after "free trial" you need to pay. But there is nothing like free trial! Its a lie to force people to pay. I was mistreated by moderator who was demanding to know my age, she didn't let me talk and banned me for no reason when she knew I was already upset! That ofc triggered me even more. They don't care! Another moderator knew about that situation and how frustrated I was and banned me too! Apparently saying "sociopathic" as pointing on behavior of the previous bad moderator was an insult. And she banned me too!!! B*tches
I LOVE THEM!
This website is just what I needed. Shout out to the Moderator Jane who literally spent 5 hours with me talking and helping me see things from different perspective.
I regret using this site in the first place and it's not just a few mods that gave me problems it's most of them on there.
This site is disappointing and the mods are cunning and I didn't do anything wrong and the blamed me for what they did themselves.
Supportiv claims they don't diagnose but they do.
"Supportiv does not offer advice, diagnosis, treatment or crisis counseling. Peer support is not a replacement for therapy. Please consult with a doctor or licensed counselor for professional mental health assistance"
This was on there website and they have diagnosed me before in the past. They against what they claim to do. I don't trust this site anymore.
Their website also claims that they don't judge and they do because they have judged me and they were unkind to me for no reason.
They cross boundaries on this site and it's horrendous. Also there is no excuse to blame me and then act like they are the victim. I don't know what is wrong with the moderators but they are not that great at all.
They often say things that are supposed to helpful I guess but its triggering and they don't care. They act like they have been helpful. They admit they think so highly of themselves and it seems like they don't admit they make mistakes.
I had some mods that were full of themselves and acted like they were better and they could say anything they wanted regardless.
This is a toxic website and they play the victim if they don't like what they hear from me and I don't know what is wrong with them.
It makes me sad and I am not happy with the way I was treated. I liked that sometimes I could say whatever I wanted without getting booted but I have different beliefs and different opinions and I don't like they get offended.
I think the mods need to listen to their own advice they give and they need to stop taking things personally.
Hi Julie,
Thanks for your thorough testing and review of the offering. We were disheartened to hear that you had several negative experiences with the chats and moderators. We are taking your feedback seriously and have updated our moderator training, rolling out this summer. Please feel free to reach out with any additional feedback.
Best,
The Supportiv Team
I really love the website. They are offering real 24/7 support which is rarely to find even online nowadays. Just imagine having someone to talk to whenever you feel down.
I mean let's be real they are doing a great job! Love them.
I just love them and what they stand for. Honestly people should respect what they are doing for the world wide communities and for the individuals from providing support to giving advices.
I have heard about Supportiv from a friend of mine ( he is probably somewhere in the comments too ) He wasn't much happy about the experience he had, but he told me about the website and said to give it a try. After using the free period that this guys provide I felt really good while chatting in their rooms. I loved it and decided to stay longer and in the end of the day it costed me less then a coffee and I really got the help I felt I needed. So in the end of the day it is an individual feeling probably some people have had better and some worse experience but I believe we should appreciate the fact that there is a platform that provides mental support to people that are in the need.
I went on here to help with my suicidal thoughts and the situation I’m in, and before I could even fully vent and be listened to I was directed to suicide hotline. Now I feel even worse, if not even a stranger on a vent website wants to listen to me then who will
I m not able to enter chat rooms after 2 times ...i really need to .whenever i open 'chat now', a 'have a code ? 'dialog box appears and whatever code i write it doesn't accept it .
I've been using the website when I really needed it the most. Probably it is an individual experience judging by the comments from other users but for me personally it was levitating. The moderators were very helpful and the community overall helped me get through the hard times.