Support By Human is a growing directory of human-enabled support channels for your favourite ecommerce tools, so when you face a problem you can easily reach out for customer support and know that you will receive a reply from a human.
Hi, I built SupportbyHuman out of my own frustration looking for answers for my ecommerce projects. Google search always leads me to irrelevant knowledge base or outdated forum posts, after spending hours reading and testing - I always end up the try-and-true way which is contact their customer support.
With SupportbyHuman, I can easily look for ways to connect with a human support agent without going through articles after articles. I hope it could also be helpful for ecommerce entrepreneur to see which tools provide human support when they need it.
Love to hear everyone's thought on this :)
Vecta