Creators are great.. the ecology or management are greedy and disdainful of readers. Will NOT refund an automatic repayment or unauthroized payment, take a whopping 10% from subscriptions and their "support" will treat you like trash.. you are beneath these "elites.".. the polar opposite of what the platform is meant to stand for...
Having tried it the hard way (manual billing via spreadsheets and multiple different services/apps), I can confirm Substack makes things easier for both writers & readers + continues to improve and upgrade the platform over time (while: importantly, staying true to the core reason for being)
They would have had a five star if they didnt give me BS at least 4 days in a row that I cant publish due to "network issues" so not its completely unusable.
If they have a competitor with a similar transcription then Im moving over asap