SnoopReport Customer Reviews (2025) | Product Hunt

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What do you think about SnoopReport?

Leave a review for the community

What do people think of SnoopReport?

The community submitted 45 reviews to tell us what they like about SnoopReport, what SnoopReport can do better, and more.

3.9/5All time (45 reviews)

5/5

Recently (1 review)

Best

Any Rating

•1 review

I've been using the tool for a few months now and it's been great, the reports that Snoopreport provides are really accurate. However, after the profile I was following became private, I can no longer receive the data. Yes, they clearly state that they cannot monitor the activity of private profiles, but it would be great if this issue could be resolved

2yr ago

SnoopReport

Hello Taylor, thank you for your feedback. There's technical AND ethical aspect of tracking private accounts, even if it was possible from technical stand point we would not do it due to ethical reasons. We are sorry we can not help on this one. On the positive note, we revisit accounts we track frequently and if account become public again we will be able to continue tracking, it happens pretty often when account go private and back public.

2yr ago

•1 review

The data they’re selling are not accurate. I don’t recommend buying the service they offer!

2yr ago

SnoopReport

Dear Kim, could you please provide a details? Our reports are 100% accurate and always been that way. If we say someone liked specific post it's 100% true, we double check it and give a firm guarantee. The only case scenario I see is if at the time of our observation a post was liked but was unliked thereafter, this accounts to 0.01% of cases and is very unlikely as as I said before we double check the likes some some time after. The other problem you might be referring to is we do not collect 100% of likes, that is true and it is practically impossible, success rate varies, we properly disclose this fact in our Terms of Service. We encourage you to specify details of inaccuracies you faced via publicly available reply here so we can provide a public reply as well.

2yr ago

•1 review

FAQ clearly states, as does the response to the review below, that any public account can be followed. However accounts with > 3000 followers cannot be followed, and apparently this is stated in the terms and conditions. Completely misleading information. I have requested a full refund.

2yr ago

SnoopReport

Dear Jane, We went ahead and lifted 3000 followings limit effective July 19th, 2023. Thank you again for your feedback and hope to see you back as a Snoopreport customer.

2yr ago

SnoopReport

Dear Jane, I am sorry that you are not satisfied with the Snoopreport Instagram activity tracker. As far as tracking concerned, it's clearly stated in the Terms of Service that we can not track accounts with 3000+ followings (who they follow), not followers (who follow them), that is, if the account is following more thank 3k users. Please note that this does not apply to profile followers. There is no followers limit, you can track Instagram accounts with millions of followers, no problem. Moreover we will likely lift 3k followings limit next week. Unfortunately we can not communicate all the Terms of Service in FAQ, therefore we encourage our users to read the Terms upon signing up, you simply can not complete the sign up without agreeing on the Terms. Anyways, we would like to refund your money, so please contact our support by support@snoopreport.com email for further resolution of the issue.

2yr ago

•1 review

Thу tool that stands out in the market precisely by providing qualitative, rather than quantitative, analytics. With the help of data about liked hashtags and posts of followed users, you can gather valuable insights for both your business profile and the niche as a whole.

2yr ago

•1 review

Not working

3yr ago

SnoopReport

Hello Dania, could you please provide us with more detailed description? Please reply here or email us at support@snoopreport.com and we will solve your problem. Service is working perfectly as of today.

3yr ago

SnoopReport

Dania, Please let me know how we did

2yr ago

•2 reviews

Pretty great tool to collect qualitative data about Instagram activity of your target audience or followers of competitors

2yr ago

SnoopReport

Hi Ryan, thank you for review, could you please share your case study with us so we can see how we can serve your purpose better?

2yr ago

•1 review

I updated my review and feedback because my customer support was great and very helpful!!! Thanks!!! Hi... I'm looking forward to how to cancel deactive the account, but I couldn't find at FAQ session... if I discovery without any problem, I will change my rating and review

3yr ago

SnoopReport

Was our support helpful? Please share your experience

3yr ago

SnoopReport

Hello, thank you for your request. Please go to Dashboard -> Settings -> Discontinue subscription link on the bottom of the page. Our support both email and phone are 24/7 and you can ask them to cancel your subscription as well.

3yr ago

•1 review

Doesn't function correctly. Doesn't display full reports. Some reports are completely empty when there was definitely activity. Zero responses from customer service.

2yr ago

SnoopReport

Hi Julian, Thank you for your feedback. We do not see any support requests or disputes initiated by “Julian” or even “Juliana” in May or June 2023 via phone, email or through payment processor/bank. Could you please tell me more at an (@) snoopreport.com and I will personally take a look at your case. Could you please tell me what you meant by “Does not display full reports? Real time report examples are available at our website, our customers are getting exactly the same reports for accounts they track, it’s as full as it gets, did you expected something else? How do you know that “there was definitely activity”? Please read FAQ and Terms and Conditions carefully, we explained target success rate there so our customers can have a right expectations. Anyways, if you feel uncomfortable about any of your payments, please contact our support at support (_at_) snoopreport.com and we will refund such payments and cancel your subscriptions. We honor most of such requests.

2yr ago

Mariusz Jędrzejczak

•1 review

Missleading unsubscribe process. Nothing special, you will lose more money/time to unsubscribe than value it gives.

3yr ago

SnoopReport

Dear Mariusz, could you please specify what in the unsubscribing process is misleading? We are always looking for the ways to make our interface better, your factual feedback will be much appreciated. Normally you go to Settings - click the "Discontinue subscription" link on the bottom of the page and answer two questions, it should not take long and never required any fee. Alternatively you can always hit our support via email or phone and they will do it for you. If you feel like you spend more that you expected, please let us know at support@snoopreport.com and we'll refund a payments you don't feel comfortable about.

2yr ago

•1 review

Didn't track ANY activity for a full week even though I know the user was very active that week. I emailed support and they just said "as we can see the service did not track actions made by the monitored user", and won't reply to my emails any further. Don't waste your money.

1yr ago

SnoopReport

Dear Natalie, We are sorry that you are dissatisfied with Snoopreport and our support team response time. In fact we had a mail server misconfigured for 2 days and no outgoing mail was delivered in that timeframe, one of those never delivered emails was our reply to you, it's totally unacceptable and we apologize for that. All emails from those days are now delivered and we basically issued full refunds, all money spent on Snoopreport, for everyone affected including you as a compensation. Hope that it satisfactory. As far as partial/empty report issue: we investigated the case, relaunched likes collecting process several times and found that person of interest was in fact barely active yet 3 other weekly reports have some likes in them, please take a look. As a reminder (Terms of Service) We can track most Instagram likes and follows, but we do not guarantee we track them all. You will see about 5%-75% of actions performed by public Instagram accounts in your report. Primarily likes delivered to big accounts with dozens of thousands likes per post and more will not be included in the report due to technical limitations yet those likes are of less value to our users anyways. Likes to private accounts posts are never shown to public as well (Terms of Service and Privacy Policy). We did not hear back from you, please check your emails and reply if you have a chance. We asked you to please provide the list of likes performed by the account in the mentioned period so we can investigate how we missed those and improve service for you and other users. Thank you for your time and we apologize for no response one more time That you for being our customer, Snoopreport team

1yr ago

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