Review of SnoopReport by L. C. | Product Hunt

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SnoopReport

Instagram activity tracker- see anyone's likes and follows

4.0•41 reviews•

32 followers

Social media management tools•Activity tracking•User research

Track any # of public Instagram accounts. Data we provide serves as an unprecedented source of user behaviour insights allowing building better communication strategies for individuals and businesses. Daily reports available. Please see report examples. >>>

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I updated my review and feedback because my customer support was great and very helpful!!! Thanks!!! Hi... I'm looking forward to how to cancel deactive the account, but I couldn't find at FAQ session... if I discovery without any problem, I will change my rating and review

3yr ago

SnoopReport

Hello, thank you for your request. Please go to Dashboard -> Settings -> Discontinue subscription link on the bottom of the page. Our support both email and phone are 24/7 and you can ask them to cancel your subscription as well.

3yr ago

SnoopReport

Was our support helpful? Please share your experience

3yr ago

Super handy if you're trying to understand someone's interests better. I started using it for celebreties, but Iately I got curious to see what my friends are really up to. It’s easy to use, reports are clear, and the weekly breakdowns are fun to browse. Definitely a unique and underrated Instagram tracking tool.

2mo ago

SnoopReport

Dear Jacklin, thank you for your feedback about different use cases, in fact Snoopreport is used anywhere from large marketing teams to simple personal relationships, please let us know if you need any help!

2mo ago

A great tool for stalking someone's Insta

2mo ago

CheckYa

It's an awesome tool that lets you track likes and follows on any public profile. It's basically a feature that was on IG before 2019, but in the form of handy reports. The only catch is that you have to wait about a week for the reports to be generated. Alternatively, you can pay a few bucks and get the retrospective data immediately

3mo ago

SnoopReport

Dear Monir,
Thank you for your review! Please let us know about your use cases and how we can improve!

2mo ago

Mauro Mestriner

Snoopreport is an Instagram activity tracker that allows you to monitor the actions of users with a public profile. I use this tool to keep up with the interests of my friends and fav celebrities. It is quite handy because you get weekly reports on which hashtags and posts users like, their thematic interests, as well as new followings and unfollowings. The big advantage is that there is no app to install, this is an online tool that you can use on any device. You don't need to have your own Instagram profile to follow someone's activity. After Insta removed the ability to monitor friends' activity through the following tab, this tool is the most reliable and cheap solution. However, it is impossible to track private Instagram profiles.

1yr ago

SnoopReport

Mauro, thank you for 5 star review. We appreciate it!

11mo ago

Didn't track ANY activity for a full week even though I know the user was very active that week. I emailed support and they just said "as we can see the service did not track actions made by the monitored user", and won't reply to my emails any further. Don't waste your money.

1yr ago

SnoopReport

Dear Natalie, We are sorry that you are dissatisfied with Snoopreport and our support team response time. In fact we had a mail server misconfigured for 2 days and no outgoing mail was delivered in that timeframe, one of those never delivered emails was our reply to you, it's totally unacceptable and we apologize for that. All emails from those days are now delivered and we basically issued full refunds, all money spent on Snoopreport, for everyone affected including you as a compensation. Hope that it satisfactory. As far as partial/empty report issue: we investigated the case, relaunched likes collecting process several times and found that person of interest was in fact barely active yet 3 other weekly reports have some likes in them, please take a look. As a reminder (Terms of Service) We can track most Instagram likes and follows, but we do not guarantee we track them all. You will see about 5%-75% of actions performed by public Instagram accounts in your report. Primarily likes delivered to big accounts with dozens of thousands likes per post and more will not be included in the report due to technical limitations yet those likes are of less value to our users anyways. Likes to private accounts posts are never shown to public as well (Terms of Service and Privacy Policy). We did not hear back from you, please check your emails and reply if you have a chance. We asked you to please provide the list of likes performed by the account in the mentioned period so we can investigate how we missed those and improve service for you and other users. Thank you for your time and we apologize for no response one more time That you for being our customer, Snoopreport team

1yr ago

I've been using the tool for a few months now and it's been great, the reports that Snoopreport provides are really accurate. However, after the profile I was following became private, I can no longer receive the data. Yes, they clearly state that they cannot monitor the activity of private profiles, but it would be great if this issue could be resolved

2yr ago

SnoopReport

Hello Taylor, thank you for your feedback. There's technical AND ethical aspect of tracking private accounts, even if it was possible from technical stand point we would not do it due to ethical reasons. We are sorry we can not help on this one. On the positive note, we revisit accounts we track frequently and if account become public again we will be able to continue tracking, it happens pretty often when account go private and back public.

2yr ago

Thу tool that stands out in the market precisely by providing qualitative, rather than quantitative, analytics. With the help of data about liked hashtags and posts of followed users, you can gather valuable insights for both your business profile and the niche as a whole.

2yr ago

Pretty great tool to collect qualitative data about Instagram activity of your target audience or followers of competitors

2yr ago

SnoopReport

Hi Ryan, thank you for review, could you please share your case study with us so we can see how we can serve your purpose better?

2yr ago

Doesn't function correctly. Doesn't display full reports. Some reports are completely empty when there was definitely activity. Zero responses from customer service.

2yr ago

SnoopReport

Hi Julian, Thank you for your feedback. We do not see any support requests or disputes initiated by “Julian” or even “Juliana” in May or June 2023 via phone, email or through payment processor/bank. Could you please tell me more at an (@) snoopreport.com and I will personally take a look at your case. Could you please tell me what you meant by “Does not display full reports? Real time report examples are available at our website, our customers are getting exactly the same reports for accounts they track, it’s as full as it gets, did you expected something else? How do you know that “there was definitely activity”? Please read FAQ and Terms and Conditions carefully, we explained target success rate there so our customers can have a right expectations. Anyways, if you feel uncomfortable about any of your payments, please contact our support at support (_at_) snoopreport.com and we will refund such payments and cancel your subscriptions. We honor most of such requests.

2yr ago