Snapshot by Reviewflowz gets you an instant grade report on any SaaS company's review strategy & visibility across marketplaces. Get instant visibility over your competitors' edge, and optimise your own profile following simple recommendations
Hey there! Gaurav from Reviewflowz :)
We’re super thrilled to share Reviewflowz with the world today.
For the past few months, we have been working and iterating with our early adopters to put an end to reviews getting lost in personal inboxes - making companies lose value from customer feedback.
Our customers have reported a greater collaboration among teams, and an all-around buzz around reviews, ever since they installed our app and made the #reviews channel public.
Review Monitoring is the first problem around reviews, we are tackling, for software companies and we are committed to helping software companies leverage customer feedback to its fullest. On our way upwards! 🚀
Also, we love talking about anything around reviews, so, if you have a use case or anything else in mind you’d like to discuss/share, we would be happy to take a call with you!
Do give it a try and let the Axel, Parth, and I know what you think!
Gaurav
Hey hunters! Axel from Reviewflowz :)
Gaurav, Parth & I are here to answer any questions!
Tons of software companies invest insane amounts of time & money in customer feedback survey campaigns, and most of their teams never even read customer reviews.
We think customer reviews (both good and bad) are not a problem that needs a quick and lame templated answer.
Instead, we feel like they’re an incredible opportunity.
Reviewflowz is a simple, effective and reliable review monitoring Slack bot. Everytime you get a new review on one of our 20 supported platforms, we notify you in Slack within 4h. And if you need a platform we don’t currently support, we’ll add it within a week.
Having every new review drop in a Slack channel passively helps teams get better customer knowledge, start conversations around real-life customer problems, and collaborate to fix any issues unhappy customers might have faced.
If you haven’t setup a #reviews channel yet, this is the time. We’re offering 50% off on all our yearly plans, and our free plan goes up to 5 reviews / month.
What’s next? We’re working with our bigger customers on building the best review generation tool on the market for software companies.
If you’re interested in getting into the beta for that, please reach out here, over the chat on the site, or by email!
@flexbox Hi David! Thanks for your question! What do you have in mind exactly? Storing reviews inside Airtable? We don't currently support this, but we can definitely open a webhook for example if you have a use case for this?
@flexbox Ah right that's a great use case – You mean airtable as a review source – And then send those to Slack, right? So we don't support this currently, but I'm sure there's an easy way to setup notifications from Airtable.
We use it mainly to monitor all the reviews of our SaaS in one slack channel. It gives us the ability to act very quickly in case of bad reviews and we notice that this reactivity makes all the difference. We calculate our daily/weekly CS OKR based on this slack channel
Super useful to find all your reviews in one place. Thanks to that we are able to follow up and manage our customer reviews. The big plus, is so easy to integrate!
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