Shortwave reviews
Intelligent email, powered by AI — Smarter & faster email designed for stress-free productivity
•63 reviews•482 followers
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482 followers
Ah lurve dis ting. If I don’t need ‘em, I swipe ‘em. Clean and fresh but definitely not cloying. Finally something to really kick some google hiney. Fin danke.
I used Superhuman for years. I switched to Shortwave about six months ago. Superhuman has bells and whistles. Shortwave organizes emails in a way that allows me to process them quickly and intelligently in a way I never could before. Once I got my bundles dialed in. I can open Shortwave and, at a glance, see the entire big picture of what's come in and instantly know where to put my attention next. I also have whole categories of emails that Shortwave knows not to even both showing me until, say, Tuesday at 1pm. Their AI alone has saved me lots of time. I'm not one to have an AI compose anything for me, but having it summarize long incoming emails is a godsend. I HIGHLY recommend this app.
I particularly like the little AI affordances within the existing UI elements, such as little buttons on each thread to get it summarised, or "include a smart summary" when responding on a thread (that has also already existed for a while now). It's those little things - much more than the usual chatbot everybody now adds - that make Shortwave's AI adoption different for me. That and the already great UX for handling the stream of emails, that is just amazing.
I've used every possible email app there is including the basics (Gmail, Inbox, Spark) up to the premium ones including Canary, Hey and Superhuman. Nothing comes close - Shortwave is hands down the best email app on the planet. This app has it all - it's multi-platform, thoughtfully designed, super responsive and the email philosophy just makes sense. They've incorporated AI in the best ways that are actually designed to help (not just as a buzzword). And the features like bundling, the slide out panels, scheduled send and receive, auto-unsubscribe, inbox reorganization, keyboard shortcuts - it's insane! They're a small but responsive team and go out of their way to make you feel good about feedback you're giving. I'm so glad I stumbled upon them - this is a team to watch and a product to use for a long long time.
Loved the premise but disappointing experience: asked the AI if it could archive all the emails from a given sender. Bot said yes if I upgraded to premium. I asked it to confirm that functionality - which it did. I upgrade and first thing I ask it to do is to then archive those emails. It tells me then it can't and doesn't have that capability...
Been using this since alpha. It's not a simple gimmick stuck on top of GPT like most AI these days. It actually helps through assessment of existing material and simulation of writing style. As an ADHDer the biggest benefit it brings is that "i don't want to answer this simple email because it's too hard" scenario where I'd leave it for months unanswered. Now I just prompt the AI and it gets me unstuck.
Shortwave continues to go from strength to strength. It blows all the other email platforms/solutions out of the water plus they continue to innovate rapidly rolling taking advantage of the best AI has to offer and makes communication easy and fun again—HIGHLY RECOMMEND!
