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Pendo was built by Product people for product people, the ability to have one platform that collects quantitative and qualitative data insights then aggregates all the data collected into a seamless complete user journey is priceless.
4 Things Pendo Offers That I Love
1) Simplicity & Speed to capture the data insights your product team needs to make better decisions during planning, pre/post release.
2) Analysis of Data - The what? When? Why? & How? users/clients are using your application.
3) Data Privacy & Security - they take it seriously and are on top of making sure your data stays secure and in your control.
4) Did I mention? It's a Complete User Behavior Analytics Platform - just 1 single JS Code Snippet added to your application collects all events. Non-tech person is able to easily Tag pages or features without any additional development support. You are able to easily Segment your data insights and identify top/low engaging clients/users and take action with something they call Guides.
Quantitative + Qualitative = User Behavior Analytics
Plus 'Guides' allowing you to take action with walk-thru, announcements, upsells, etc.
