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I own and operate several businesses in different sectors including commercial real estate, and home services. OpenPhone makes all operations and client interactions much easier. Without OpenPhone, everything would be much more challenging, balls would get dropped, clients would be unhappy, etc etc. If you run a business, you need OpenPhone. Even if you don't run a business, you need Openphone. Why? You know all those stupid forms that require you to enter a phone number? Use your OP number. Handing our business cards? Use your OP number. I only give my real cell to close friends and family. That way, if it rings, I know its legit. All else goes to OpenPhone 100%. In short, OP is a paradigm shift for how I use a telephone. Thats a huge statement, but I mean it entirely. Can I get a sixth star please?
We've been using OpenPhone for while now and the product has been great! And support has been excellent! Congrats @darynakulya + @mahyarraissi and the crew!
Good UX design, user friendly and all that. However, almost none existent customer support, full of bugs, founders don't have an operations managed, probably chill somewhere in Bahamas in ex Sam Bankmans villa with seed money they got...very disappointed. It gets you blocked, you have to wait till midnight for customer service reps email that could, or could not reach out to you depending on their mood today...
OpenPhone has been a reliable and easy to use solution for our Customer Success phone line! We switched to OpenPhone from Google, and it has been a dramatic upgrade. The service even worked on a boat in the middle of the Mediterranean when we had to support a customer!
OpenPhone is an easy to use, scalable, and affordable business phone solution that was clearly built for its users. We have over 100 phone numbers that are actively used for international calling and messaging. Our staff are mostly our located in Latin America but with OpenPhone they're able to set up a phone number with an area code based on where our customers are located (e.g. San Francisco) within literally seconds.
OpenPhone makes it easy for us to stay connected with our customers, with easy calling, texting, and the HubSpot integration.
I had high hopes for this software for my business. However, after using for a few months, I was plagued with more and more bugs. To name a few, scheduled messages not sending, loss of all contacts I had created except for 4, not being able to use the app for a business day and more. Good luck getting a response from customer service when you have a problem. They typically take days to respond.
