Honestly, with my crazy life right now, I'm not sure how I could have booked my wife's birthday surprise without OneRooftop. My favorite part is no longer having to do the "call every AirBnB property and hope they actually are available" that we are all so used to. OneRooftop takes care of it all. Check them out...you'll be very impressed.
I wonder if AirBnB would ever do their own bot!
AirBnBot (sorry, it is Friday!)
I've said before about Travel bots... I'm worried that the only way some are successful/unsuccessful is from someones experience. Messing up somebody's holiday would be an awful thing!
I don't think there would be much room for reconciliation either. So travel bots have got to be so spot on!
How does this differ/offer more than other bots out there currently?
@bentossell Hi Ben, thank you for your comments. Although there are bot elements, we think that we really add value by not just searching inventory on specific travel sites or in our software solution, but rather pulling inventory from locally trusted experts.
In addition we have reps standing by (almost) around the clock to support. Think of our service more of a modernized travel agency that connects guests with professionals in the vacation rental industry.
We also can add insurance products that protect the traveler if something was not right, and they needed a plan B.
@hartawilliams Oh of course! Wasn't saying anything about your service :p I just mean the bot/travel industry as a whole is a careful one to navigate.
How do you differentiate yourselves from others in this space?
@bentossell Great question. I couldn't agree with you more that both the bot and travel world are extremely complex and tough. We have been working in the vacation rental space for about 4-5 years, so we know that first hand. I think primarily focussing on vacation rentals vs. all travel is a big differentiator. Search in VR is really tough right now, and I get a general sense of frustration from people, when it takes multiple days to find what they are looking for. On the bot side, I think the path to success is slow and arduous. We don't automate anything until we know for certain that it doesn't detract from the individual customer experience. Right now, this is a much more manual process than what it will be in 4-5 years, but we are focused on making sure we nail the process before automating.
In terms of further differentiation we have talked about having specific focus like "vacation rentals for business travel," since search is still a stall point for many professional booking agencies or business travelers. We will see, after all, still just day 1 on PH! :)
The process of finding a vacation rental definitely needs to be fixed. Too many choices, too much work. Would love a streamlined experience with a lot more curation. Someone will nail this eventually, looks like OneRooftop is on the right path.
@rywalker Thanks for the comment, Ry. We feel your pain, and we hope this helps the experience for many. What is shocking to us is that there is still a ton of inventory that is not listed online. OneRooftop has access to that inventory by working with the local experts.
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