Mantis

@tommitchelson thanks!

@new_user_22a87c5c68 Hey! Thanks for leaving this comment. Right now, I have it configured such that when I'm away/can't take calls, it leaves this message. As a solo developer on this at the moment, it's hard to be able to take calls 24/7 :) In the future, I'll likely add the ability to leave a voicemail, or some other async communication method for when that's the case. Even better, it'd be great to have someone taking calls 24/7. What would you suggest here?

@sethkimmel the ideal case would be a bot with voice recognition) so the bot would recognize the main topic and give you the relevant answers)

@new_user_22a87c5c68 One of the core value props of a business adding this would be human on the other end of the line. I think myself and many others truly value when a business goes the extra mile to help you rather than sticking a bot in their place. That being said, it's not something I'd rule out trying in the future.

@sethkimmel got it! Well, than I think your ideas like voicemail or 24/7 support would be the solution. But it's not scalable and it will be difficult to provide b2b services with such business model. It will depend a lot on a number of people working in support. In any case, I wish you good luck:)

@chrisgutierrez7x Thanks! Will reply shortly.