Lottielab reviews
Create and export Lottie animations to sites and apps easily
•95 reviews•4K followers
Subscribe
Sign in
Coming soon
Magic Animator (Alpha)
Animate your designs in seconds with AI
4K followers
I'm here to leave a bad review! Be careful when using this tool! After working hard all afternoon and night, I was ready to share my final file with the team. The system told me I needed to move it to the team folder. I followed the instructions, and boom—everything was gone! A whole night's work just disappeared, not saved at all! The next day, I had no choice but to redo everything from scratch. And guess what? After clicking share, it vanished again—the entire file, completely wiped out, nothing saved! I have no words to express how angry I am right now...
Simple and easy to use, I would appreciate more resources for animations and learning
I love this. I'm most definitely not a designer but my work has thrown me in the deep end and I've become obsessed. Animation has always been a segment that's felt wayyyy out of reach but now that's no longer the case so thank you 🙏 P.S. any advice/recommendations for how to create quality animations for complete newbies is very much welcomed 😂
Lottielab
Hey Bao,
Sorry to hear you didn't have a positive experience with the tool. I looked into this and seems like it's related to a temporary issue with some particularly large files not showing up/ rendering on the dashboard, and therefore 'appeared' to not be saved.
We have since addressed this issue and happy to help retrieve/restore the last-saved version of your file to your dashboard if it's still not showing up. Simply send an email to support@lottielab.com and we'll follow up.
Nonetheless, I can imagine how frustrating it feels to have worked on something and it appears to just be 'gone'. The experience you had is below the standard we set for ourselves. We are always working to address these issues as soon as they emerge and will be sure to make your experience much smoother going forward.