Awful customer service! They send a payment to paddle.net without specifying it's from them. And then the credits don't show up because I thought my paypal was scammed and I reported the transaction, which was instantly removed by paypal because it was legit from their eyes. But I have zero credit, money taken, and their customer service is absolutely useless!
They have a "credit" system that they use, but they use it to screw over their customers by using an expiration system to take your money. I bought a bunch of credits and when I was finally ready to use it - it showed 0 credits. I asked them about this, thinking it was an error, and they simply said "The credits that you purchased on Nov 17, 2021, have expired. Credits expire after a year of purchase."
They never made users aware of this when purchasing and there's literally no reason to do this other than to take money from customers.
I would advise you to NOT spend your money with this company.
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