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Indiefy was a good service when I started using them... not anymore. They place their own name under the ℗ copyright section of Spotify, which doesn't correspond. They take a week to reply to every email. As far as I could tell, it's always only one person answering them, so it makes sense. They didn't help me out at all when I got a wrong claim that I was using bots to have more plays. They froze my account and refuse to send me what I earned with them over the years. Lastly, they also refused to take down the last release I still had with them, so I had to place copyright claims on my own music to get it taken down. Why still offer a distribution service if you can no longer provide it adequately? Don't use Indiefy, you'll have a horrible time as an artist.
Very shady!!! My artist Hkon has been following up with their payment but always toyed around with lies by the Indiefy team. First they shifted the payment date from 15th February to 25th. That alone is very suspicious, secondly they don’t respond to emails but are quick to respond to bad reviews because they know it means bad business. Thirdly which is the most dangerous is they don’t care about your feeling as a customer and don’t listen to you. They are well organized scammers, run away from them as they will waste your time and not pay you. I challenge them to refute these claims.
my experience was excellent, they treat me as an important artist and their service is the best.
Excellent service, it is a company that cares about the client and I recommend it if you are an independent artist.
Been waiting since December to get my royalties payout and it’s now almost halfway into April. I emailed them asking why it’s almost a month past the date they quoted me but it has been almost a week now and they haven’t even messaged me back with an answer. Not sure how a company can have such horrible customer service and still get business.
Tengan mucho cuidado con estas ratas, el servicio es un scammer con sede en Mexico, no son honestos y pueden mantener en su sistema tu demo por mas de 180 si le paras de pagar la suscripcion, es una manera de secuestro de trabajo con derecho de autor. TENGAN MUCHO CUIDADO.
Don't use this distribution service, They are not trustworthy. I sent in music through them and I selected only 4 platforms. About a month later, they sent my music to different platforms without my permission or any notice at all. There support is absolutely horrible so don't even bother contacting them. As a side note once you send in a single or album through them. You have to wait 60 days until you can request a take down or single. "For every single or album" Even though it's been over 100 days I can't get it taken down unless I pay them and they don't care if you have to take something down to avoid you being sued or legal action. Think before you send it in. Highly Untrustworthy and I will be spreading the word. To me it seems like there underhanded. I think they need to send out a notice to everyone who uses their distribution service when they make a change on their rules. When someone releases a song or album through your distribution service, give them a link to every platform it was released to. That way their music won't be floating around in space. I've used a lot of distributors and they always provide this, no questions asked. If you want to improve, this a starting point but there is a lot of room for it. And they need better support for the royalties made by the artist. Different payment methods and lower withdrawl limits.
Terrible service, I requested for the payment of my royalties since March, we're currently in July, but I still haven't been paid, which is insane. DO NOT USE THIS SERVICE.
