I've been using the Helpa iPhone app for a couple of weeks now and find it really useful. It's a great alternative to other on-demand SMS based services such as GoButler & Magic as I live outside of the USA so these services don't work for me in Australia yet. It also uses a mobile app rather than SMS which I prefer so I can see and access my past requests easily. They are quick to respond and complete tasks and only charge a transaction fee if you purchase something or pay for a service.
Hey Jordan, thanks for the hunt, and I'm glad you found it useful so far, we are just getting started in terms of the functionality we want to enable, although we actually come up with the idea for Helpa in 2009, so it was about time we did :)
Indeed this is an iOS app rather than just SMS so can be used anywhere, although we are adding SMS and Android versions shortly. We already have users across over a dozen countries.
We did this because we believe the ability to have multiple conversations is key, which having our own app allows.
We already have integrated natural language processing into Helpa to analyse each request, and are working steadily towards providing an advanced automated and personalised solution, with some answers already being automated.
I look forward to any questions :)
I'm actually now just adding more users to the beta test of the SMS version for anyone that wants to try it, just drop me a note tony@helpa.io and I'll let Product Hunters skip the queue :)
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