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I have been with Good Dog for quite some time, and my experience has taken a disappointing turn. Initially, I was pleased with the platform, but issues began to arise when they started collecting fees on puppy sales without any prior notification. I only found out about these charges when a buyer informed me they were charged both a deposit fee and an additional fee on the final payment. This lack of transparency is unacceptable. Furthermore, I attempted to apply for my Frenchies, only to be rejected due to a "no Merle" policy. It’s baffling to think that dogs are being discriminated against based on their color. Since when do we judge dogs in this way? After my initial denial, I was informed that I needed to wait six months and not have any Merles in my program before reapplying. I complied, rehomed my Merles, and have since had none in my program. Yet, I was denied again for the same reason! This policy feels arbitrary and unfair. Good Dog's approach to dog breeds and colors is not only confusing but also quite frustrating. I would advise anyone considering their services to think twice. Save yourself the hassle and find a more transparent and fair platform for your dogs. Good Dog is a joke—remove your dogs from their program and look elsewhere.
GoodDog is a scam…buyer and breeder beware. There are MANY negative reviews for a reason. Scam 1. “Buyer protection”. GoodDog does not actually “protect” the buyers. They collect a fee to “protect you” when in fact what they do is “ask” the breeder if they are willing to do anything about a dispute. If the breeder says no, GoodDog tells you too bad, the breeders’ policies are enforced, and you are out of luck. Scam 2. Payments. GoodDog demands that all payments are processed through their website. They bury the option to use an ACH payment, which has no fee, and makes it very hard for the buyer to find and use that option. They instead make the default payment include the “buyer protection” and charge you for this “service”. Scam 3. GoodDog stands behind their breeders. GoodDog absolutely does not stand behind the breeders. They allow anyone with a grudge to make a complaint. They immediately shut down the breeder’s profiles while they “investigate”. Even if you prove the complaints are not valid or that GoodDog did not show a policy violation or other made-up complaint, they won’t stand behind the breeder. When GoodDog initially set out, I was one of the early breeders. Not only did I actively support this company, but I also personally referred MANY breeders and steered many homes to this site. In other words, I helped build this company up. In my circumstance, whoever was emailing lied. I proved they lied and that I complied with EVERY policy and procedure, as well as their directions. They were supplied with every single piece of information they asked for and then some. I voluntarily submitted additional information, witness statements, photos etc. In the end, despite the transparency, they refused to reinstate the account even though there was not one policy I did not comply with. I have been told by MANY high-quality breeders that they have had similar interactions. GoodDog is all about increasing their numbers to give the “illusion” they are a legitimate, quality site to shop from when in reality there are many mills on their site that are allowed to continue while legitimate high-quality breeders are not supported. It is truly despicable that people are allowed to lie about each other and GoodDog refuses to do the right thing.
They absolutely allow breeders to sell litters from dogs with failing tests to sell their pups on the platform! They even had a breeder whose dog wasn’t even old enough to have completed tests and they sold the whole litter! They are in it for the money!
