Subtitle removal leaves a lot to be desired. It's more of a blur than removal. Waited almost an hour to finish processing to get something I could achieve in DaVinci Resolve in 20 seconds :/
hi, dear, sorry for the bad experience, you feedback two problems
1, Slow processing speed
2, Erase has traces
You can email us at cs@izhaoli.com or niumo@izhaoli.com and we'll look into what exactly is going on.
Generally speaking
1, The processing speed is related to the size of the video, and may be due to a large number of videos in the queue, or network anomalies;
2, The erasing effect is also related to the video text color, text size, because it is fully automatic erasing Inpainting, for most users who will not use DaVinci or need to batch processing, it will be easier.
Thanks for your feedback.
Wow, really useful. I love the smart text removal and that the original style is retained. Makes you wonder why no one has thought of that before... or probably why nobody was able to implement it. :D Really great work!
Hello, I'm sorry that the video erasure experience is not a good one. You can send your account ID and work ID directly to us at cs@izhaoli.com, and our team will carefully check what the problem is. We will contact you via email.
The ability to remove subtitles is very poor, the video is blurred at the top and bottom, I am very disappointed to have to pay for this service.I would like a refund.
Hello, I'm sorry that the video erasure experience is not a good one. You can send your account ID and work ID directly to us at cs@izhaoli.com, and our team will carefully check what the problem is. We will contact you via email and arrange a refund based on your needs. @pinnacle_technology
