Thanks for the hunt, @benIn Hey everyone on Product Hunt, we are Basil and Kfir, the CTO, CEO, and co-founders of Freesist. Freesist, as you may have guessed from the name, is an online community of people who help each other for free. We've created a place where people can bring their requests and have them answered by experts. It all started when we realized that between the two of us, we didn't have all the skills needed to get a start-up running smoothly, but that others might be willing to help us, just like we would be willing to help them. The site started as a place where our members asked for and offered more general skills, such as content writing, web programming, or graphic design. Over time, we've evolved into what we believe is a revolutionary customer service site for online products. Freesist now allows members to request help with specific products including Wix, MailChimp, Shopify, and other common products that people struggle with on a daily basis. About 80% of people say they will abandon a product if they are unsatisfied or frustrated with customer service- we aim to make sure this never happens. Our experts know products, and they're here to help. We hope that we can provide a place where individual requests can be answered quickly and thoroughly, without the hassle of dealing with a company's customer service representatives. The change in our skill offerings and our goals came after taking into considersation a lot of feedback from our users and others who heard about our product. We're working hard to make it the best it can be and to work towards getting our members who seek help better, faster responses, as well as getting more benefits for our experts who dedicate their time and skills to helping others. That being said, we always welcome your feedback as we continue to learn and grow- we are all about community, after all! We are available by email at info@freesist.com or on Twitter (I think you can make this a hyperlink in the comment https://twitter.com/freesist) or Facebook (https://www.facebook.com/freesist). Looking forward to hearing from you!

Basil Farraj

Freesist

Maker

7yr ago

Robert Gibb

What's the incentive for people to contribute answers?

Hey @gibbiv, maybe our website does not say that yet, but we are working hard to partner with companies we have on our website, to make the points you gain converted to valuable points, such as subscriptions, rewards, and even money. In order to make this happen, as for today, we are building communities around those products.

Scott Bowler

ClassicPress

This. Is. Amazing.

@scotty_bowler Thank you very much!! We'd love to see you joining us:)

Freesist

Community of experts helping you online.

Community of experts helping you online.

Freesist

Community of experts helping you online.

Community of experts helping you online.

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