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As a person who really likes Helpscout, I found this to be a great alternative.
The best alternative to Helpscout, Helpwise or similar. Works great, and you don't need so much requirements on your server. There are a lot of then with an autoinstaller.
Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money. +1 Great tool, great code, great style. We were looking for a free and self-hosted email management tool for a long time and found FreeScout only now. It is a pleasure to work with the unobtrusive yet powerful user interface. This seems to be unique in a market of bloated, old-fashioned or overdone, social media focused and overpriced services, hosted on someone else's systems. Prices for the modules are ridiculous compared to the great added value. Could easily be a multiple while still being worth the money.
FreeScout is a useful free script for organizing your helpdesk. Very convenient functionality. I use it in all my WordPress plugins.
Freescout is a simple, elegant, yet powerful answer to my need. The slick interface is easy to setup and use, make customer support much easier.
I love Freescout, Use it for multiple clients. One downside is that the app is just the website on your phone and does not really work well. It works but not as an App experience. For the rest they do awesome and developing in it works good!
Best opensource ticketing system I've used. Most importantly it has facebook integration. Also whats app, Telegram, Slack. No viber
