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I tried to used the service last September 2023 ... It didn´t work properly. I asked for cancel my subscription the same month. They continue to charge me until December while i was not registered as a "Starter program" user since September. I had to ask the payment platform (Lemon Squeezy) to stop charging me because nobody from Duply answered me.
Hi Lody,
We're truly sorry for the inconvenience you've experienced. You can cancel your subscription through the LemonSqueezy option on your end. For any assistance, always feel free to email us at hi@duply.co
If there are still outstanding issues, please don't hesitate to reach out to us via the same email. We apologize for any inconvenience caused.
Best,
Duply Team
Dezbor