We've used D.T. since the start of 2021 and it's proven itself over the multiple revisions to be a fantastic tool which our users actively use on a day to day basis for support. With category based role access it's a great way for us to allow our community support access to certain areas without letting them gain ticket areas they shouldn't be accessing.
This bot is so good. It almost got all the features we need like Ticket Creation, Survey Management and more! I would prefer everyone to use this open-source bot. Also the support team is the best! Thank you so much for making this bot.
