Imagine knowing exactly when a customer’s loyalty starts to fade and having the insights to act before it’s too late. CX Analytix makes that possible through NPS surveys that segment your customers into Promoters, Passives, and Detractors.
We developed CX Analytix because turning feedback into action shouldn’t be so hard. Many tools collect responses, but few help you truly understand what users feel—and what to do next. CX Analytix changes that.
It segments NPS data, tracks sentiment over time, and spots where customers drop off without complex dashboards or training.
We’d love to hear what you think. What tools do you currently use for customer feedback? What’s one thing you wish they did better?
I didn’t need another dashboard visual for the data. I needed clarity in that.
CX Analytix helped me spot what users were unhappy.
Honestly, it saved me more time.
Before this, I was reacting to problems. Now I can spot them earlier. The tool shows me who’s slipping away through NPS, so I can step in before it’s too late. It’s simple, quick to check, and keeps my team focused on the right accounts. No guess-working. Just clear signals to work on.
We always wanted to know who actually loved us. Obviously, it cannot just be in emails. CX Analytix showed us exactly who to reach out to and when with NPS data. It has helped us find the people most likely to become our biggest supporters. Easy to set up. Even easier to work on.