
Cognito Forms
Easily build powerful forms and automate your workflows
4.6•12 reviews•279 followers
Easily build powerful forms and automate your workflows
4.6•12 reviews•279 followers

Client Portal by Cognito Forms







279 followers
279 followers
Cognito Forms is praised for its versatility and robust features, making it a top choice for businesses and consultants across various industries. Users appreciate its intuitive interface, which simplifies form creation and management, and its ability to handle complex workflows and automate administrative processes. The platform's reliability and flexibility are highlighted, with users noting its seamless integration and scalability. Support is frequently commended for being responsive and knowledgeable. While some users desire more visualization options, overall, Cognito Forms is highly recommended for its continuous innovation and customer-centric approach.
Cognito Forms
Hi Product Hunt! 👋 Jamie here, CEO of Cognito Forms.
We built Client Portal because our customers kept asking for a secure way to collaborate on the information clients provide through forms. Too many businesses were stuck playing email tag, asking for updates and missing documents after forms were submitted.
Here's how it works: You create a branded, self-service portal connected to your forms. Your clients get a secure, password-free login where they can view past submissions, update information, submit new forms, and track progress—all on their own schedule.
The result? Businesses see dramatic efficiency gains, clients love the professional experience, and everyone saves time. No more chasing people for information!
We're thrilled to share this with the Product Hunt community. Thank you for checking us out—we're here for any questions! 🚀
@jamie_thomas1 OMG! Thank you! Thank you, thank you!! Our whole business runs on Cognito forms and this has solved the never ending email problem - we run an award program and getting applications, results and questions answered via login will be amazing! Well done Cognito team!
@jamie_thomas1
Hi Jamie,
I’ve been exploring the new Guest Access feature over the past week and it’s a fantastic addition, slick, intuitive, and already solving real problems for us. We’ve identified four strong use cases across the university:
Departmental event registrations managed by local admins
Short-course applications with team review
External stakeholder submissions (e.g., suppliers/partners)
Internal request workflows where lower level admins need limited access
One enhancement that would make it even stronger for us is entry management aligned to data retention and GDPR rules within the EU. Specifically:
Enable designated users to delete entries automatically after a defined retention period (e.g., one year) or manually as needed.
Make deletion permissions configurable per form and per user (including specific guests), with a simple toggle to grant/remove delete access.
Support scheduled purges, bulk delete, and audit logs
These options would empower lower-level staff to manage entries day to day and take the GDPR-related entry-management burden off our Cognito Forms admins, especially valuable at our scale (1,000+ forms and growing).
And just to be clear, we’re asking about potential future features/roadmap, not criticising what’s there. Guest Access is a big achievement and already a huge step forward. Thank you to you and the team for shipping it.
Best,
Brian
@jamie_thomas1 This is gonna be so awesome!!! Thank you for this!
Hey everyone! Amy here, I’m the marketing manager at Cognito Forms. As a working mom drowning in back-to-school chaos right now, I'm living the exact problem the Client Portal solves. I'm juggling dozens of forms, approvals, and payments across different platforms. What I wouldn't give to have a straightforward place to ensure I’ve filled out every form, signed every permission form, and paid every fee.
It turns out that I am not alone in that frustration. Businesses must contend with lost attachments, confusing email chains, clients feeling out of the loop, and overwhelmed administrators answering the same questions repeatedly.
Our Client Portal offers businesses a professional and branded hub where clients can view, update, and submit forms, track progress, and find answers.
The Cognito Forms team did a great job listening to customer feedback and building a solution that addresses real problems.
Cognito Forms
Hello, I’m Logan, one of the product owners at Cognito Forms. I was on the team that developed the ability to fully customize the Client Portal to match your branding.
We knew from the beginning that the Client Portal shouldn’t feel like a generic third-party tool. Businesses want their clients to log in and feel like they’re entering their space, not ours. To address this, we added the ability to set your own logo and choose custom colors for the user interface. This allows teams to deliver a polished, on-brand experience to their clients. These customizations also apply to the organization itself, not just the Client Portal, so your team members will enjoy a more familiar look on the platform as well.
I’m looking forward to hearing what you all think of this feature!
@logan_corley I love this feature! Since Guest Access launched I was hoping to add my own branding. Thank you!