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WORD OF WARNING FOR THOSE THAT WANT TO SELL ON CATAWIKI: I decided to sell Apollo 11 Nasa photographs and at the beginning it went ok but after a while I noticed Catawiki were not letting some countries see my entries but were sending another person's across all countries, because they sell far more items on Catawiki than the average seller so they pay Catawiki far more commission. Catawiki staff are obviously behaving in a corrupt manner. I have attached photographs to back up my point regarding their favouritism towards big sellers. If you look at the pictures its blatantly obvious how corrupt catawiki is and how they are breaking fair competition laws as laid out by the EU. They have made it a nightmare for the average seller, and this should be taken up by a legal official as the photos I sell are identical to the other sellers, but it is clear from the pictures attached that there is corruption. All of the high figures are for the other seller and their 'x' is inside the bracket. Catawiki have no problem with me buying from them but they block most of what I try to sell. Their experts, when questioned, know little about their specialist areas. They should hang their heads in shame. I have so much proof there can be little or no argument regarding corruption. There is no option to include the photos on this site but can be seen on Google reviews
Απαράδεκτη πλατφόρμα. ΕΞΑΠΑΤΟΥΝ ΤΟΝ ΚΟΣΜΟ. Αγόρασα ένα δίσκο που σύμφωνα με την περιγραφή ήταν ασημένιος. Τον παρέλαβα και παρά τη σφραγίδα και την υπογραφή με γυμνό μάτι φαινόταν ότι δεν ήταν ασημένιος!!! Μου το επιβεβαίωσαν επιπλέον 3 αργυροχόοι στη συνέχεια. Ζήτησα τα χρήματα μου πίσω καθώς το προϊόν δεν ήταν Ασημένιο όπως αναφερόταν στην περιγραφή. Η πλατφόρμα ανέφερε ότι δεν μπορεί να κάνει τίποτα γι'αυτο και να επικοινωνήσω με τον πωλητή! Από τα 308 ευρώ που πλήρωσα ο πωλητής ανέφερε ότι αν του έστελνα πίσω το δίσκο μπορούσε να μου επιστρέψει 213!!! ΑΠΑΡΑΔΕΚΤΟΙ
The experts are very uninformed and unfair. They manipulate people according to who they want, there is no equal sales environment.
It has been my unfortunate experience, that crooks (especially Belgian crooks) sell at Catawiki because Ebay protect buyers much more than Catawiki does.
Seller pls think twice No customer support to seller always take more than 1-2 week then reply Unfair to seller , ship out item reach buyer side t, buyer change her mind cancel then catawiki just cancel , no return the item and also no reverent payment Sold item buyer received its fake but no return to seller Account can’t link to Payoneer , many order pend ship out and I can’t received money almost one two week till now can’t solve and mention no their issue , what I saw other platform just redo connect why can’t just help to do ( seller no access)
Αγόρασα μία ασημένια λαβίδα για τη ζάχαρη αλλά δεν την έλαβα ποτέ. Ο πωλητής την έστειλε με τη φτηνότερη αποστολή εάν και η τιμή που ζήτησε για τα ταχυδρομικά ήταν υψηλή. Ο κωδικός δεν υπήρχε ούτε στο ταχυδρομείο όπου και αναζήτησα το αντικείμενο. Ζήτησα τα χρήματα μου πίσω από την Catawiki και παρά τα επανειλημμένα μηνύματα μου δεν απάντησε ποτέ. Ευτυχώς που το αντικείμενο ήταν μικρής αξίας. Εξυπακούεται ότι δεν θα ξανααγοράσω από την Catawiki.
COUNTERFEIT / FAKE items and appalling service Catawiki allowed counterfeit items on the platform which is against international regulations. After I received a counterfeit item and filed a dispute, Catawiki claimed that the item is a "replica" but the materials used are authentic. Laughable, disingenuous and dangerous excuse. Since Catawiki took zero responsibility for the counterfeit item, the dispute was escalated. Catawiki then stated that my account is suspended until I retract the dispute - essentially blackmailing me. Unprofessional, unaccountable and appalling behavior by Catawiki.
Catawiki, the online auction, requires that a winning bidder (Buyer) deposits a sum equal to the price of the item plus a set shipping charge; delivery to an island costs slightly more. I had winning bid for a sofa and two chairs. I paid Catawiki 700 Euros for the furniture, 350 for shipping, 66 for Catawiki commission for 1,116 total. Seller required to ship promptly but after several weeks the items were still in Italy with the Seller, Arrediantiquariato Napolitano Carmine. They claimed arrangements had been made but the transport was delayed because of the holidays. Catawiki offered to cancel the sale, but the Seller promised me that shipping was imminent so I declined to cancel. A month after the sale Seller notified me that he had just discovered that I lived on an island and he demanded more. I didn’t want to start over searching for furniture so I agreed to pay more directly to Seller based on Seller’s promise that there would be no additional charges. Catawiki was not involved. A week later the shipper claimed he needed to rent a special truck because of the road to my house, even though I drove over it every day in an SUV and I had never ever had a problem with a delivery. Seller demanded another 180 Euros and I canceled the sale. Seller put in a claim to Catawiki for Shipment costs in excess of 650 Euros. Catawiki ignored all my statements, which were supported by copies of Seller’s emails and texts, and they approved Seller’s request for payment. My demands for copies of Seller’s emails and invoices was refused by Catawiki and I have never been told by Catawiki how much they intend to give him from my deposits, which means I have no way of knowing whether Seller’s claim includes charges that I had already paid him directly. Furthermore, Catawiki should be limited to paying from my shipping deposit, 350 Euros, and not take from moneys I deposited for the items.
