Browse AI receives mixed reviews, with users praising its ease of use and effectiveness for web scraping, particularly for beginners. However, some users express dissatisfaction with its customer support, citing slow response times and unresolved issues. While many appreciate the tool's intuitive design and potential for automating tasks, others find it expensive and question its reliability for complex workflows. Overall, Browse AI is seen as a promising tool with room for improvement, especially in support and pricing structure.