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Launched on September 23rd, 2021
With Artifact’s new Explore feature you can examine your VoC data through nearly any lens or segment; understand what customers are saying while keeping the big picture in mind so you confidently make informed decisions that create the best CX journey.
Artifact has been very useful for us at Pura. Finding customer issues and tackling them faster than our standard systems, many times before it becomes an escalated situation.
