@chuan_yun_xia Hi Nick! 🙌 Thank you so much for trying out Animate AI and sharing your feedback! We understand your frustration with the generation issue. We've been experiencing higher than expected user traffic since launch, which has temporarily affected our processing speeds. 🚀 Our team is actively scaling up our server resources to handle all pending tasks more efficiently.
Just to set proper expectations - a complete animation video typically takes about 7-15 minutes to generate ⏳. If you're not seeing any progress indicators, please try refreshing your browser and generating again in a little while. We're working to ensure a smoother experience for everyone. ✨
If you continue to experience any issues, please don't hesitate to reach out to us directly at hi@animateai.pro and we'll be happy to help! 💌
Your feedback is incredibly valuable in helping us improve the product. Thanks again for being one of our early users! 🙏
Animate AI