Adalo as a company has one of the worst customer service experiences and probably one of the most customer unfriendly organization, you could ever have. In the world were organizations do everything to be customer first, these guys are focused on customer last. They have a community who doesn't necessarily respond to questions. Their customer service team takes days to revert back and even then isn't helpful at all. After days of non-replying you would get a response, please look for it in adalo academy, hire an adalo expert etc and say this isn't in their purview to respond, but sadly they don't respond to questions which are in their purview too. They have plugins which are very expensive, for even very basic functionalities. All they want to do is for you spend and spend some more, Creating basic functionality like a forgot password functionality or adding multiple images is tedious. If you have any doubts go to their youtube channel and see for yourself, how you have to go through creating each of the functionality and decide for yourself. Their plans are expensive, but value delivered is extremely poor. You have ideas that you want to see it come through, these guys make it so difficult, best to avoid them, else it will cost you your dream.

I have spent the past two years learning to produce a number of apps using the platform. The learning curve is so steep that initially I found real joy in the process and the community is on the whole very helpful. It has been mentioned before that the real issues don't show up until you have invested your time (and money). After a year I had become sick of waiting for a subscription component to be released and repurposed my app. I launched on Google without any issue whatsoever but the iOS version crashed at launch. Despite over 50 Testflight versions over two months of customer support, nothing changed and I lost my momentum. The app became unviable and the investment of my time too risky. I have had to completely start again and in all honesty, I wish I had never discovered the product. I have not even mentioned the lack of GDPR support either which in effect makes producing apps in Europe almost impossible. Please make sure you understand the limits of the product and if you are going to use it, start small and evolve rather than trying to launch a fully rounded product to avoid disappointment. The only positive is that I now use the intuitive systems to quickly make small basic apps for fun and my own personal use which the free part is good for.

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