Hi Product Hunt!
I'm Harun, and I'm thrilled to introduce Yaha to you. At Yaha, we’re making dining easier with our QR code-based menu ordering system for pickup, table ordering, catering, and room service. Customers can place and pay for orders online, directly from their tables, or from their hotel rooms, reducing wait times and streamlining operations for everyone.
I started Yaha as a weekend project while working my first restaurant job as a student in Canada. The hectic and chaotic nature of restaurant work, especially during busy hours, made me want to find a better way to manage the stress. This experience inspired me to develop a solution that could ease the pressure and streamline operations for everyone involved.
Yaha offers this service for free to all restaurants, with a minimal fee per order covered by the customer. We are already working with several restaurants and hotels in Canada and Kenya, and we are continuously looking to expand our reach.
Looking to collaborate? Reach out! 💯
@harunmohamed
Yaha's QR code-based ordering system offers a promising solution to improve efficiency and customer experience in restaurants. By eliminating the need for physical menus and reducing wait times, Yaha can benefit both restaurant owners and customers.
Key Questions for Yaha:
- Does Yaha integrate with existing point-of-sale (POS) systems for seamless order management?
- Can restaurants customize the menu layout and design to match their branding?
- How does Yaha ensure the security of customer payment information?
Potential for Improvement:
- Implementing a loyalty program could encourage repeat customers and increase customer engagement.
- Providing data insights on customer preferences and ordering habits could help restaurants optimize their menus and operations.
- Integrating with kitchen display systems (KDS) could streamline order fulfillment.
How I Can Help (as a developer):
- I can contribute to integrating Yaha with existing POS systems or developing additional features like order history and customer profiles.
Overall, Yaha has the potential to revolutionize the dining experience. Addressing integration, customization, and data security concerns could further strengthen its value proposition. If relevant to your skills, I'd be happy to discuss how I can contribute to future development.
@chethan_bm Thanks so much, Chethan 🌟 Yaha is currently available in Canada & Kenya, but we’re definitely planning to expand to more countries soon. Stay tuned! 🚀
@max_savonin1
Thank you so much for your comprehensive review and thoughtful questions Max. I really appreciate the detailed feedback!
Regarding your questions:
- We have a POS integration with Stripe Terminal scheduled to roll out in the next few months, which will make order management even more seamless.
- Restaurants can definitely customize their branding on Yaha, including their colors and logos. However, we don't offer font customization to maintain consistency in our design and user interfaces.
- For payments, we use Stripe, which employs industry-standard encryption and follows best practices to ensure customer payment information is always protected.
As for your suggestions:
- We provide insights about ordering patterns to restaurants through their Yaha dashboard. I developed an LSTM Recurrent Neural Network for time series forecasting of specific menu items to predict order traffic, which improves as more users order.
- Integrating with kitchen display systems (KDS) is a great idea, and we'll certainly give it some thought.
- A loyalty program is also a fantastic idea. It's something my team has discussed, and we're definitely planning to implement it in the near future.
I'd love to connect on LinkedIn and keep in touch. We can discuss the possibility of working together as opportunities arise.
Thanks again for your review, Max! 🚀
@sheikhirfan10 Thanks, Sheikh! I appreciate the support. For details on our USP and what sets us apart, check out my reply to Glen. It covers how we provide convenience at almost no cost, benefiting both restaurants and customers.
Thanks for your encouragement!
Hey @harunmohamed , although i like the UI and everything, I can't really understand the USP. I understand there's a unique selling point for restaurants but what exactly is in it for the customers? One suggestion I could probably give is to start with discounts, etc. Just check up this Indian based product called Zomato, that's how they grew their food delivery business similar to yours
@glen_dsouza_1 Thanks for your question and the feedback on our UI, Glen. I'm glad you asked about our USP. Yaha's main USP is convenience at almost no cost. Here's why:
One of our key user audiences is working people who order their food in bulk at the start of the week. For example, our most popular restaurant on Yaha, Salaama Hut, is well-known for having the best Samosas and Chapatis in Toronto. Customers often order 20+ of each item, which can take a long time to prepare, especially with high demand. Sometimes, customers wait up to 2 hours at the restaurant for their orders.
Take this real example: a customer just ordered 40 chapatis and 35 samosas while I was writing for $163.75. On other ordering platforms, restaurants might be charged about 30% of the order value, which often gets passed on to the customer, raising the total to potentially $210+ excluding taxes.
With Yaha, the customer paid $163.75 + $3.25 for the order. They receive notifications when their order is being prepared and when it's ready. Plus, they can choose to pick it up later for just $0.75 extra.
What's the secret to our economics? We're a small team, and the little profits we make keep our servers running and buy us some ice coffees to keep grinding. Also, the restaurant receives $163.75 minus the card charges, ensuring they get the maximum benefit.
That's Yaha's USP! 🚀
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