AnnounceKit

Maker

Hey hunters 🙋‍♀️ Here is the story behind building tulay... It’s been a long time since we first encountered the problem; people churn, and (most of the time) we don’t know why 🤷‍♀️ After hundreds of guesses on why customers left us, we came up with a brilliant idea; ask them. We emailed them after they unsubscribed, but no luck. Nobody wants to spend even a minute on something they don’t need anymore. Some companies force you to call them to cancel your account, but it’s not who we are. We care about our customer experience, even at the very last stage. So, we tested using a survey with pre-defined reasons right before the cancellation process on AnnounceKit. It was so easy for users to give feedback with one click, and nobody got frustrated. It worked, we got our answers 🎉 This is where we thought “having an app for this will be awesome,” and we decided to build a micro-SaaS to collect churn reasons! Yes, we found the idea and challenged ourselves to build it from scratch in 15 days and we made it through 🤟 Read the whole story 👉 https://kovan.studio/building-mi... Now here we are, baring our breasts 🤞 to share our story and product with you. We welcome any feedback! Cheers 👋

Report

Share

3yr ago